Wholesale & Bulk Order Policy

Derpy Cards is committed to providing a transparent, secure, and efficient purchasing experience for retail and wholesale customers.

Our wholesale policies are designed to support efficient payment processing, accurate inventory allocation, reliable order fulfilment, and long-term business relationships.

Retail Orders

For standard retail purchases, customers may use supported credit and debit card payment methods through our website checkout.

Wholesale & Bulk Orders

For independently negotiated wholesale and bulk transactions, Derpy Cards requires payment through an agreed cryptocurrency.

This policy supports faster payment confirmation, reduces processing delays, facilitates timely inventory allocation, and provides consistent payment procedures for large-volume orders.

Please note: cryptocurrency payments are generally irreversible and do not provide traditional credit card chargeback protections.

Before payment, customers will receive:

• An official invoice detailing the products, quantities, and agreed prices.
• Confirmation of shipping costs and delivery arrangements.
• The accepted cryptocurrency and payment network.
• Payment instructions communicated through authorised Derpy Cards channels.
• Written confirmation of the applicable refund and replacement conditions.

Orders will be prepared after payment is received and verified.

After successful payment confirmation, Derpy Cards will begin preparing the customer's order.

Customers will receive shipping confirmation and tracking information when available.

Delivery estimates will depend on the shipping destination, carrier, product availability, and customs processing where applicable.

Derpy Cards is committed to resolving verified fulfilment issues professionally and fairly.

If customers receive incorrect items, missing products, or products damaged during fulfilment or shipping, they may contact customer support with their order details and supporting photographs.

After reviewing the issue, eligible customers may receive:

• A replacement of the affected products.
• A full or partial refund, as appropriate.
• Another mutually agreed resolution.

Refund methods for cryptocurrency purchases must be communicated and agreed upon in writing, including any applicable exchange-rate calculations and network fees.

All remedies remain subject to applicable consumer protection laws and the agreed wholesale terms.

Wholesale order cancellations and discretionary returns are subject to the conditions agreed before payment.

Nothing in this policy limits customers' rights under applicable law.

Customers may contact Derpy Cards regarding wholesale orders, payment questions, shipping concerns, refunds, and replacements.

Email: staff@derpycard.com

Website: https://derpycard.com